Pre-Delivery Planning Form | The Spa Warehouse
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Hot Tubs
Caldera Spas
Utopia® Series
Paradise® Series
Vacanza® Series
Fantasy Spas
Fantasy Premier Series
Fantasy Sport Series
Vita Spa Hot Tubs
100 Series
300 Series
500 Series
700 Series
Caldera Spas Learning Center
Buyer’s Guides
Owner’s Manuals
Pre-Delivery Instructions
Warranties
Swim Spas
Vita Spa Swim Spas
Spa Accessories
Caldera® Spas Accessories
Caldera® Hot Tub Innovation
Caldera® Hot Tub Enjoyment
Caldera® Spas Steps
Caldera® Spas Covers
Caldera® Cover Lifters
Caldera® Spa Side Enhancements
Fantasy® Spas Accessories
Caldera® Spas Water Care
FreshWater® Salt System
Freshwater Ozone System
FROG® Water Care Systems
Water Enhancers
Hot Tub Covers
Service & Repair
Promotions
Hot Tub Learning Center
Blog
Download a Brochure
Get our FREE Buyers Guide
About Us
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Pre-Delivery Planning Form
Pre-Delivery Planning Form
Pre-Delivery Planning Form
Pre-Delivery Questionnaire
This form is designed to help make the delivery process as smooth as possible.
Name
*
First
Last
Delivery Address
*
Street Address
City
State / Province / Region
ZIP / Postal Code
Phone
*
Secondary Phone
*
Contractor Phone
*
Email
*
Check all the apply to your delivery
*
New Spa
New Endless Pool Fitness System
Removal of old hot tub
Removal of old swim spa
Covana
If you need an existing hot tub or swim spa removed, what is the brand, model, or dimensions of the existing unit?
Delivery site and foundation for your new product.
*
Note that your tub or Covana must be installed on a level foundation in order for it to operate properly. SmartDeck is not an acceptable foundation for Covana. Select all that apply.
Concrete Pad
Deck
Composite Deck
Pavers or Brick
Smart Deck
Indoors
My tub will be partially concealed by a wall(s) or will be recessed into a deck or another sunken setting.
Consent
*
I understand that no finish work can be done prior to the tub placement in a recessed area. The delivery team must have clearance around each side of the tub to safely lower it into the space to avoid damage. Depending on the access, I’m aware that additional crew members may be needed that will carry an additional fee. I realize that I must have 3’ of unobstructed clearance to the entire front of the tub where the equipment bay is located, and 6’ of overhead clearance to perform final installation and future service work.
I understand
Access to the site for your hot tub or Covana (check all that apply):
*
Note: Gates must have a clearance of the height of your tub plus an additional three inches for our delivery service to safely deliver Steps - A run of 5 or more steps cannot be safely done with the included standard delivery team and could require the use of additional crew members or a boom truck for delivery at an additional fee.
Air conditioner or HVAC system in pathway
Gas/Electric/Water Meter
Uphill
Downhill
Grass/Dirt
Sidewalk
Arbor/Trellis
Low-Hanging overhead Eaves/Downspout
Steps - Enter number of steps & width of steps below*
Gate – Enter width in inches below*
Path – Enter width in inches below*
Other (please describe in detail below)
Please provide measurements for any gates, pathways, overhangs, etc.
*
Will a crane be necessary?*
*
Yes
No
If known, which crane company will you use?
Picture Files
The best way to plan for delivery and installation is to have photos on file for our crew(s) to refer to. Below, please attach photos of the delivery path, any obstructions, as well as the the location where you would like your product to be installed.
Please use the following link to upload your photos of the delivery path. No video, please.
*
Drop files here or
Select files
Accepted file types: acceptedfiletypes:jpg, png, bitmap, maxfilesize:512mb, Max. file size: 256 MB, Max. files: 5.
Please initial the following statements below:
We are not licensed to perform any type of electrical work. This includes, but is not limited to running wires or conduit, installing GFCI breakers or breaker boxes, and installing electrical connection to the unit.
*
By selecting "Yes, I Agree," you state that you understand and agree to these terms.
Yes I agree
The delivery service does NOT include the removal of gates or fences. If necessary, it is the customer's responsibility to have this done prior to delivery.
*
By selecting "Yes, I Agree," you state that you understand and agree to these terms.
Yes I agree
If we are removing an existing spa, please make sure to have the unit drained and disconnected prior to our arrival. Hourly fee minimum of $90 will be charged as applicable.
*
By selecting "Yes, I Agree," you state that you understand and agree to these terms.
Yes I agree
I understand that Caldera Spas and Fantasy Spas (Hot Tubs) and Endless Pool Fitness Systems (Swim Spas), as well as all equipment used for delivery and installation are large and extremely heavy. I do hereby release The Spa Warehouse Inc. and all of its employees or affiliates, of any liability related to any damages that may be sustained to the above stated property; items to include, but are not limited to; fencing, flooring, doors, drywall or stairs.
*
Yes I agree
By selecting "Yes, I Agree," you state that you understand and agree to these terms.
Accuracy of Information Provided
The information I’ve submitted is an accurate honest assessment of how to safely deliver my new hot tub or Covana to my home. I understand that a failed delivery attempt based on the information I provided could result in a second delivery slot needed for my tub delivery. A second delivery slot will carry a $400 fee. I understand this fee must be paid before a second delivery attempt is made.
*
By selecting "Yes, I Agree," you state that you understand and agree to these terms.
Yes I agree
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