Pre-Delivery Planning Form

Pre-Delivery Planning Form


Pre-Delivery Questionnaire

This form is designed to help make the delivery process as smooth as possible.
  • Note that your tub or Covana must be installed on a level foundation in order for it to operate properly. SmartDeck is not an acceptable foundation for Covana. Select all that apply.
  • I understand that no finish work can be done prior to the tub placement in a recessed area. The delivery team must have clearance around each side of the tub to safely lower it into the space to avoid damage. Depending on the access, I’m aware that additional crew members may be needed that will carry an additional fee. I realize that I must have 3’ of unobstructed clearance to the entire front of the tub where the equipment bay is located, and 6’ of overhead clearance to perform final installation and future service work.
  • Note: Gates must have a clearance of the height of your tub plus an additional three inches for our delivery service to safely deliver Steps - A run of 5 or more steps cannot be safely done with the included standard delivery team and could require the use of additional crew members or a boom truck for delivery at an additional fee.
  • Picture Files

    The best way to plan for delivery and installation is to have photos on file for our crew(s) to refer to. Below, please attach photos of the delivery path, any obstructions, as well as the the location where you would like your product to be installed.
  • Drop files here or
    Accepted file types: acceptedfiletypes:jpg, png, bitmap, maxfilesize:512mb, Max. file size: 256 MB, Max. files: 5.
    • Please initial the following statements below:

    • By selecting "Yes, I Agree," you state that you understand and agree to these terms.
    • By selecting "Yes, I Agree," you state that you understand and agree to these terms.
    • By selecting "Yes, I Agree," you state that you understand and agree to these terms.
      By selecting "Yes, I Agree," you state that you understand and agree to these terms.
    • Accuracy of Information Provided

    • By selecting "Yes, I Agree," you state that you understand and agree to these terms.