Pre-Delivery Planning Form

Name*

First Last

Address*

Street Address City State / Province / Region ZIP / Postal Code

Phone*

Email*

What product did you purchase?*

Caldera Hot Tub
Fantasy Spa
Endless Pool Fitness System

Make/Model/Color*

Will you need an existing hot tub or swim spa removed?*

Yes
No

If you need an existing hot tub or swim spa removed, what is the brand, model, or dimensions of the existing unit?

What is the best day(s) of the week to schedule your delivery? (Mark all that apply)*

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday

Please note that while we do our best to accommodate our customer's schedules, we cannot guarantee availability of all dates. Operations will contact you to discuss.

Please take a moment to walk the path that our installation crew will take when they deliver your new product. Make note of anything that may be an obstacle during delivery. Please check all that apply. Please note that failure to disclose obstructions or obstacles could result in rescheduled and delayed delivery. We ask that if you have any obstacles to delivery that you include photos.

Air Conditioner
Gas/Electric/Water Meter
Gate (please include measurements below)
Hill or Incline (please include lengths of hills below)
Low-Hanging Eaves
Stairs or Steps (please include number of steps below)
Deck
Other (please describe in detail below)

Please describe any obstacles to delivery. Please include photos of those obstacles below.

Where should we park our delivery vehicle?*

Looking from the street, which side of the home will we go around?*

On what type of surface will the product travel over when delivered?*

On which type of surface is your product to be installed?

Wood Deck (please list height and if railing will be removed)
Concrete Slab
Pavers
Indoors
Other (please explain below)

If your item is going in or on a deck, please list height and if railing will be removed (also please submit pictures)

What is the approximate distance from parking to installation site?**

Will a crane be necessary?**

Yes
No

If known, which crane company will you use?

*

We are not licensed to perform any type of electrical work. This includes, but is not limited to, running wires or conduit, installing GFCI breakers or breaker boxes, and installing electrical connection to the unit. By selecting "Yes, I Agree," you state that you understand and agree to these terms.

Yes, I agree
No, I disagree

Is there an electrical conduit sticking up in the spa delivery area? If so what is the location?**

Will the hot tub be hooked up 220 or 110?**

If known, who will perform your electrical work?*

Is there anything else you feel we should know?*

Please initial the following statements below:

The delivery service does NOT include the shimming or leveling of your spa/hot tub. It is the customer's responsibility to have the surface prepared for delivery.*

The delivery service does NOT include the removal of gates or fences. If necessary, it is the customer's responsibility to have this done prior to delivery.*

If we are removing an existing spa, please make sure to have the unit drained and disconnected prior to our arrival. Hourly fee minimum of $90 will be charged as applicable.*

The delivery service does not include significant alterations to landscaping (removal or relocation of large rocks or boulders, removal of shrubs, removal of trees, etc.). It is the customer's responsibility to have a path cleared prior to delivery.**

Generally we place spas upright on a plastic sled and slide spa into place. It's very important to walk the path for delivery and make sure there is ample space above and thru gates and steps. General rule of thumb is 8' above and 40" wide. Delivery includes placing spa in position and installing accessories. The crew can answer basic questions for setting up and caring for your new spa. At this point your electrician will connect the spa (220 models) and with their approval you can begin to fill spa. Your owner's manual is a great source for product information and maintenance instructions. If you would like a full start-up service performed by one of our hot tub experts, please call our office or your sales representative directly to schedule.*

I understand that Caldera Spas and Fantasy Spas (Hot Tubs) and Endless Pool Fitness Systems (Swim Spas), as well as all equipment used for delivery and installation are large and extremely heavy. I do hereby release The Spa Warehouse Inc. and all of its employees or affiliates, of any liability related to any damages that may be sustained to the above stated property; items to include, but are not limited to; fencing, flooring, doors, drywall or stairs.*

Is it ok to text delivery updates and notifications?*

Yes, You can text me
No, please don't text me

Thank you for taking the time to fill this form out!

If your spa has been ordered please allow 8-14 weeks for us to receive. We will contact you once it arrives. If your spa is in stock please submit this form and contact Delivery Operations to schedule delivery. If you have any issues with completing the form you can contact our store and we will be happy to answer any question you might have to help you prepare for your delivery.

Picture Files

The best way to plan for delivery and installation is to have photos on file for our crew(s) to refer to. Below, please attach photos of the delivery path and obstructions and the location where you would like your product to be installed. Pre-Delivery Pictures (attach as many as you would like, by selecting multiple images at the same time OR attach up to 3 picture files individually) You can attach as many photos as you like to the one file upload field, if they are selected at the same time.

Pre-Delivery Pictures (attach as many as you would like, by selecting multiple images at the same time OR attach up to 3 picture files individually)*

Drop files here or

Signature*

By initialing below, I agree to all terms of delivery and installation disclosed in this form, and I assert that all information that I disclosed in this form is accurate to the best of my knowledge.

Pre-Delivery Planning Form | The Spa Warehouse Seattle

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